Help Center

Choose a document type from our library, answer a series of plain-language questions about your specific situation, and we'll generate a professionally formatted document tailored to your needs. The process typically takes 5–10 minutes. You can then download your document as a PDF or Word file.

All documents are available as PDF (for signing and sharing) and DOCX (Microsoft Word format, for further editing). Both formats are included with every purchase — there are no additional fees for format selection.

Yes. All data is encrypted in transit using 256-bit SSL and encrypted at rest. We are SOC 2 compliant and GDPR ready. Your document content is never shared with third parties except as required to process payments (Stripe) or as required by law. See our Privacy Policy for full details.

You'll need a free account to save and re-download your documents. Creating an account takes less than a minute with your email address. We never require a paid subscription just to generate and download a single document.

Our documents cover all 50 U.S. states. During the document creation process, you'll be asked to specify your state, and the generated document will reflect state-specific requirements and terminology where applicable.

Individual documents are available for a one-time purchase with no recurring fees. Pricing varies by document type and is displayed on each document page before you begin. Most documents range from $9.99 to $29.99.

Our subscription plan gives you unlimited document access — generate as many documents as you need, across all categories, for one flat monthly or annual fee. Subscribers also get priority support, re-download access to all past documents, and early access to new templates.

You can cancel at any time from your account dashboard under Settings → Subscription. Your access continues until the end of your current billing period — there are no cancellation fees and no questions asked.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) via Stripe. All transactions are processed securely. We do not store your full card details on our servers.

If you experience a technical issue that prevents you from downloading your document, contact us within 7 days and we'll resolve it or issue a full refund. Because documents are delivered digitally and immediately upon payment, we generally do not offer refunds for completed purchases where the document was successfully delivered.

Our documents are drafted on attorney-reviewed frameworks and are designed to be legally valid when properly completed and executed. However, enforceability depends on correct completion, proper signing procedures, and compliance with your specific state's laws. We recommend having any document reviewed by a licensed attorney before use in high-stakes situations.

Yes. DOCX downloads are fully editable in Microsoft Word, Google Docs, or any compatible word processor. PDF downloads are not editable by default, but you can use a PDF editor or re-generate the document with updated answers through your account dashboard.

For many common legal situations — standard NDAs, simple lease agreements, basic employment offer letters — our documents are sufficient on their own. However, for complex transactions, high-value contracts, business acquisitions, or estate planning involving significant assets, we strongly recommend consulting a licensed attorney in addition to using our documents.

Our legal team regularly reviews and updates document templates to reflect changes in federal and state law. The date of the last update is displayed on each document template page. If you're concerned about a recent legal change, please contact our support team.

You own the documents you generate. Once you download a document, it is yours to use, modify, and retain. We do not claim any intellectual property rights over the specific content of your generated documents.