Privacy Policy

1. Information we collect

We collect information you provide directly, information generated by your use of our services, and limited technical information.

Information you provide

• Name: Provided during account registration or document creation.
• Email address: Used to create your account, send receipts, and communicate with you.
• Payment information: Credit card and billing details processed by Stripe (we never store your raw card number).
• Document content: Information you enter to generate legal documents (party names, addresses, contract terms, etc.).
• Communications: Messages you send to our support team.

Information collected automatically

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URLs
• Document types generated (but not the content, unless stored in your account)

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve our document generation services
• Process payments and send purchase confirmations and receipts
• Create and manage your user account
• Generate and store legal documents on your behalf
• Respond to support inquiries and provide customer service
• Send transactional emails (password resets, subscription notices)
• Send optional product updates and legal news (you may unsubscribe at any time)
• Detect and prevent fraud, abuse, and security incidents
• Comply with applicable laws and legal obligations
• Analyze usage patterns to improve our platform (using aggregated, anonymized data)

3. Payment processing (Stripe)

All payment transactions are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. When you make a payment on LegalLawDocs.com, your credit card details are entered directly into Stripe's secure interface and transmitted directly to Stripe's servers.

We do not store your full credit card number, CVC, or expiration date on our servers. We receive only a tokenized reference from Stripe that allows us to process future charges (for subscriptions) or issue refunds. Stripe's handling of your payment data is governed by Stripe's Privacy Policy.

4. How we share your information

We do not sell your personal information. We share your information only in the following limited circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, email delivery, payment processing). These providers are contractually obligated to use your data only to provide services to us.
• Legal requirements: We may disclose your information if required by law, court order, subpoena, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: If LegalLawDocs.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and subject to a different privacy policy.
• With your consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Data retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained for the life of your account. Upon account deletion, your personal information is deleted or anonymized within 30 days, except where retention is required by law.
• Generated documents: Stored in your account until you delete them. You may download and delete your documents at any time from your dashboard.
• Transaction records: Retained for a minimum of 7 years to comply with financial record-keeping obligations.

6. Security

We implement industry-standard security measures to protect your information, including 256-bit SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, SOC 2 compliance, regular security audits, and strict access controls limiting employee access to personal data.

While we take these measures seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

7. Your rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

For EU/EEA residents (GDPR)

• Right to access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data ("right to be forgotten")
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent

For California residents (CCPA)

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at privacy@legallawdocs.com. We will respond within 30 days (or as required by applicable law).

8. Cookies

We use cookies and similar technologies to operate our website and services. For full details on what cookies we use and how to control them, please see our Cookie Policy.

9. Children's privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have an account with us) and/or by posting a prominent notice on our website. The “Last updated” date at the top of this page indicates when this policy was last revised. Continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us: